Privacy Policy

Effective Date: January 1, 2025

PETO INC ("PETO," "we," "us," or "our") is committed to protecting your privacy. This Customer Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our products, services, websites, and applications (collectively, "Services"). By using our Services, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

We collect various types of information to provide and improve our Services, including:

1.1 Personal Information

  • Name, email address, phone number, and mailing address.
  • Payment information when you make purchases.
  • Account credentials, including passwords and security details.

1.2 Device and Usage Information

  • IP address, browser type, and operating system.
  • Device identifiers and settings.
  • Interaction data such as website visits, app usage, and preferences.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, analyze usage, and enhance security. You can manage cookie settings in your browser.

2. HOW WE USE YOUR INFORMATION

We use the collected information to:

  • Provide, personalize, and improve our Services.
  • Process transactions and fulfill orders.
  • Communicate updates, offers, and support.
  • Enhance security and prevent fraud.
  • Comply with legal and regulatory obligations.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share it in the following cases:

  • With Service Providers: Third-party vendors that assist with payment processing, shipping, customer support, or analytics.
  • With Business Partners: When collaborating on co-branded services or promotions.
  • For Legal Compliance: If required by law, court order, or to protect our rights and users.
  • With Consent: When you explicitly agree to share your information.

4. DATA SECURITY

We implement industry-standard security measures to protect your personal data. However, no system is completely secure, and we encourage you to use strong passwords and secure networks.

5. YOUR PRIVACY CHOICES

  • Access and Correction: You can review and update your personal information in your account settings.
  • Marketing Preferences: You may opt out of promotional emails by following the unsubscribe instructions.
  • Cookies Management: You can control cookie settings through your browser.

6. DATA RETENTION

We retain your information as long as necessary to provide Services, fulfill legal obligations, and resolve disputes. Once no longer needed, we securely delete or anonymize your data.

7. INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in different countries. We take necessary measures to ensure your data is protected in compliance with applicable laws.

8. CHILDREN'S PRIVACY

Our Services are not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that a child’s information has been collected, we will take steps to delete it.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on our website with the "Effective Date." Continued use of our Services after updates means you accept the revised policy.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

PETO INC
Address: 3163 Independence Drive, Livermore, CA 94550
Email: contact@PETO.love

By using our Services, you acknowledge that you have read and understood this Customer Privacy Policy.